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Wax Away Earwax Removal Aid


Item # 81

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The directions recommend using a soft rubber bulb ear syringe after the 4-day treatment to help flush away any remaining excess earwax. Where can I get one of these devices?
A soft rubber bulb ear syringe is included with each Mack's® Wax Away® System. Mack's® Wax Away® drops, however, do not come with the ear syringe included. A soft rubber bulb ear syringe can be purchased separately at most pharmacies.

What can I do to help dry the water from my ear canals after I have flushed them using an ear syringe?
After flushing the earwax from your ear canals, you can help dry the water that sometimes remains in the ear by using Mack's® Dry-n-Clear® Ear Drying Aid. Mack's® Dry-n-Clear® ear drops help relieve the discomfort of water-clogged ears from swimming, bathing, showering, and water sports by drying excess water.

I've heard of 3 other methods and tools for removing earwax such ear candling, cotton-tipped swabs, and oral irrigators.  Are any of them safe and effective?
None of them are considered safe and effective by the medical field.  The formula contained in Mack's® Wax Away® is the only formula considered by the FDA as safe and effective for earwax removal.

1.  An ear candle is a  hollow cone made of paraffin and beeswax with cloth on the tapered end. The  tapered end is placed inside the ear, and an assistant lights the other end,  while making sure your hair does not catch on fire. In theory, as the flame burns, a vacuum is created, which draws the wax out of the ear. Clinical trials, however, showed that no vacuum was created, and no wax was removed.  Furthermore, physicians find that the burning wax can enter the ear and cause ear burns and a hole in your eardrum.

2.  Using cotton-tipped swabs is ineffective and can be dangerous.  Using cotton-tipped swabs to remove earwax can cause small scratches or tears in the ear canal, increasing the risk of infection.  Furthermore, placing objects in the ear often makes matters worse by pushing wax further back into the canal creating a hard clot of impacted earwax. Impacted earwax can cause you to experience impaired hearing, a feeling of fullness in the ear, itching in the ear, or ringing in the ear.  By using these swabs you also run the risk of puncturing your eardrum.

3.  You should never use oral irrigators to remove earwax from your ear canal as they can cause a puncture to your eardrum.

What are the first aid measures if these ear drops are improperly used or accidentally misused?

In either case, the following procedures should be taken:

Eye Contact: Immediately flush eyes with plenty of water. Get medical attention if irritation persists.

Skin Irritation: Immediately and thoroughly wash off with soap and water.

Ingestion: If swallowed, seek medical attention.

Inhalation: N/A


I used the product as directed but my ears still feel clogged. What should I do?
Impacted earwax will absorb the ear drops and may increase the clogged-ear sensation during treatment. Some stubborn earwax impactions may require a more aggressive removal method administered by a medical professional. If you have completed the full 4-day treatment, flushed the ear canal with the ear syringe and still have not experienced relief, please consult an ENT (Ear, Nose and Throat) physician or audiologist.